Thanks for posting. It sounds like you have Awaiting Confirmation turned on. When these users sign up to join your list they recieve a Confirmed Opt In email. If they don't click the link to confirm their interest in that email they would be stuck as "Awaiting Confirmation" in your account. Check out this FAQ for more!
Unfortunaterly the Confirmed Opt in Email cannot be resent. They will need to click on the link in the original email that went out in order to opt in. Check out this FAQ for more information on how Confirmed Opt In and resending works.
i do not like the Opt-in or out function.. not sure how my contact list attacxhed this function... just all of a sudden my people are not getting my eblasts thru constant contact and dont know about a confirmation email? How do i get rid of this function? Everything i see about this business simply confuses the issue of how to correct/remove this function so my list can get their information weekly sometimes daily. If i can't get this fixed I might be forced onto or another service and I have been with CC for several years now.. Help Help Help
Thank you for reaching out to the Constant Contact Community. It's my pleasure to assist you today!
I'm sorry about the confusion surrounding the Confirmed Opt-In. You may turn it off using these instructions. You may also reach out to our Account Review team about the existing contacts sitting in Awaiting Confirmation. In the meantime, if you need any further assistance, please feel free to reach out to us here.
Thank you for choosing Constant Contact. Have a great day!
Thanks so much for posting. I'm happy to answer your question for you.
Contacts that are in the Awaiting Confirmation category are contacts that you had sent a confirmed opt-in mailing to that did not click the link to be on your mailing list.
The only way that they can be put on your list is to click that link that was in that initial email, or you can contact them via phone or directly in person and ask them to click that link or to sign-up via our Join MyMailing List link that we have in your account.
I apologize for any inconvenience. But since they never confirmed you will not be able to email them from within Constant Contact or outside Constant Contact.
Check out the FAQ below for more information:
Hope this helps!
Great question. Unfortunately you cannot resend to the contacts who are on awaiting confirmation from your account. Instead we recommend contacting these people via phone to ask them to re-sign up. You can get your Join My Mailing list link right in your account if you do not have it on your website or Facebook page already.