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What size should I make a background image?

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Occasional Organizer

What size should I make a background image?

Trying to use one of my own images as a background, however no matter how big i make it (currently at 2000x2000 pixels), the image 'repeats' itself on the background of the email when it gets to about half way across. This is leaving it looking disjointed and unprofessional... any advice?background issue.jpg

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33 REPLIES 33
CTCT Employee

Re: What size should I make a background image?

Hi @JenOTL!

 

Thank you for reaching out to the Community with your questions. When it comes to what size to have your images we do suggest them to be 600 pixels in width or less. In fact, here’s a helpful FAQ we have to help when uploading images. At this time our background images will tile itself to fill the screen. However I would be happy to pass along your feedback for the ability to further customize the background images.

 

Gwendolyn B
Customer Engagement Specialist
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Member

Re: What size should I make a background image?

Hi Gwendolyn, 

I'm having the same issue. No matter what I change the pixel size to, the image still repeats itself and doesn't fill the entire background. 

 

KateB

Moderator

Re: What size should I make a background image?

Hi @WLC_vl

 

I apologize you aren't able to customize your background image to fill the screen as you would like. Unfortunately, at this time our background images only have the ability to tile itself. Being able to to customize the way background images fill the screen is a feature request I would be happy to submit for you.

 


Frankie.P
Community & Social Media Support

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Regular Visitor

Re: What size should I make a background image?

"Being able to to customize the way background images fill the screen is a feature request I would be happy to submit for you."

 

Yes, please do that.

Moderator

Re: What size should I make a background image?

Hello @DillonC8. I have tracked this feedback in your account as well. I did want to point out that this article from our Help Center which talks about background images does provide some information on images tiling. Hope this helps!


Caitlin M.
Community & Social Media Support

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You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Visitor

Re: What size should I make a background image?

I am having this same problem--has this issue been resolved?

Moderator

Re: What size should I make a background image?

Hello @DonN083. At this time, we are not able to prevent a background image from tiling. I apologize for any inconvenience this may cause but we are looking into ways that our customers can have more control over the appearance of a background image and I will submit your feedback over to our engineers. 


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Regular Visitor

Re: What size should I make a background image?

Please make this update ASAP, it is extremely frustrating to have the background images tile themselves automatically.

Thank you!

CTCT Employee

Re: What size should I make a background image?

Hey @MarkB00,

 

Thank you for providing your feedback on the Community!

 

I have passed this feedback to have more control over image formatting along on your behalf. I apologize for any inconvenience this may have caused. Please let us know if you have any other questions.

 

Thanks and have a great day!

 

Evan G.
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!