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What size should I make a background image?

Visitor

Re: What size should I make a background image: Constant Contact Support Team

Unfortunately this has been an issue for a long time now, and it's not a difficult fix to expect especially when paying $500/month to CC. We don't build our emails to look sloppy. We build them to look clean, well designed and thoughtful. They should look crisp when a user opens them. Tiling the background makes the design work we put in look sloppy, at no fault of our own.

 

No matter how clean our design is, we either have to opt for no background or one that will tile. This isn't a good solution considering it's 2019 and not difficult at all for CC to make this happen. 

Occasional Visitor

Re: What size should I make a background image?

I am experiencing this same issue. The patterns and current background are not enough anymore, it seems plain. But every time I find a background I like, it is very difficult to get it to fit properly. The tiled feature is more hurt than help, I wish there was more customization within the program, especially here. There should be some simple settings that allow to choose whether it is a tiled background, or if the image should stretch and so on.

 

Moderator

Re: What size should I make a background image?

Hello @ChristinaB47. I can certainly understand how you would want the background pattern to display properly in your campaign. We are collecting feedback to see how else we can improve our third-generation editor when it comes to background images and being able to control how a background image tiles. This article from our Help Center has some more information about inserting a background image with a seamless tile that you might find helpful.


Caitlin M.
Community & Social Media Support

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New Member

Re: What size should I make a background image?

Great info! I set my sole image (ocean view with sun shining) to 800 wide by 2250 height and it was perfect!

Chuck

Moderator

Re: What size should I make a background image?

Hi @charlesb4067 

 

Thank you for giving us this update! We are happy to hear this sizing has helped. Please let us know if there is anything else we can help with in the meantime.


Frankie.P
Community & Social Media Support

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All Star

Re: What size should I make a background image?

If you use desktop backgrounds it doesn't leave the line down the middle and fills the entire page. Hope this helps, it really helped me!

Tags (2)
Member

Re: What size should I make a background image?

This did not work for me it still auto-tiled :frown: 

 

What are you using?

 

Thank you!

Tags (2)
CTCT Employee

Re: What size should I make a background image?

Hello @CaliforniaC,

 

Thank you for reaching out to the Community! At this time we do not have a way to stop an image from tiling. I apologize for any inconvenience this may cause but I would be more than happy to track your feedback so you can be notified with any updates. 

 

 


Zoe H.
Community & Social Media Support

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Occasional Visitor

Re: What size should I make a background image?

I have found that if I format the image to 1920 x 2160 (add more here if your email is longer) pixels, I am able to have the background flow without creating the line/ tile look.

 

Hope this helps.

Tags (2)
CTCT Employee

Re: What size should I make a background image?

Hello @ForrestB36,

 

Thank you for that feedback! Making your image larger can potentially help with making your background image look how you want it. Take a look at our article on determining your image file size and dimensions before you upload your pictures to help with this process. 

 

Have a wonderful day! 


Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.