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What the heck is parsing, and how do I get rid of it ?????

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Visitor

What the heck is parsing, and how do I get rid of it ?????

I've copied and pasted my email, nope, the parsing error hops up. I've totally rewritten it, nope, same thing. Now what ????  And, Constant Contact is conveniently not available to help.  If anyone has an answer/solution, make it in simple terms, please. My computer knowledge is really minimal, and this is very frustrating to me.... Thanks for any help !

 

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3 REPLIES 3
CTCT Employee

Re: What the heck is parsing, and how do I get rid of it ?????

Hi @ShariB4

 

Thank you for reaching out to the Constant Contact Community. I'm happy I'm able to assist you today.

 

I'm sorry you are experiencing the parsing error, I know how frustrating it can be to not be able to get them to save or send in this state. This particular error can occur for a few reasons, are you copy/pasting HTML code or just text and such from somewhere else? If you are just pasting text in, it's likely a character or series of characters causing the error from the copy/paste. Can you please email social_support(at)constantcontact(dot)com with your username, the name of the campaign, the information you are trying to copy/paste in and a reference to this post? 

 

I'm happy to take a look and see what I can find. I look forward to hearing from you.

 

Thank you for choosing Constant Contact. Have a great day!


Adrienne B.
Community & Social Media Support

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Visitor

Re: What the heck is parsing, and how do I get rid of it ?????

I just sent you an email.  Thank you for helping.

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CTCT Employee

Re: What the heck is parsing, and how do I get rid of it ?????

@ShariB4

 

Thank you for your reply! I just responded to the email you sent. Thank you!


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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