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Where did the "Forward to a Friend" block go?"

Occasional Visitor

Where did the "Forward to a Friend" block go?"

I've looked in my block drop down and cannot find it. Any clues?

3 REPLIES
CTCT Employee

Re: Where did the "Forward to a Friend" block go?"

Hello @SistersofDivineProvidence,

 

Thank you for reaching out to the community!

 

The Forward to a Friend button will be located on the left side of your email while editing a block. Be sure that you are actively editing one of the blocks in your email and you will see an Insert menu outside the body of your email located to the left. I hope that this helps!

 

Please let us know if there is anything else we can do for you.

 

-Curtis P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
Advisor

Re: Where did the "Forward to a Friend" block go?"

We're out of luck. The answer above isn't right.  Here's another answer:

Aaron_H
  
CTCT Employee
 

That feature is currently only available in our Legacy templates.  I've added you to the feature request, to have that brought into our newer Third Generation editor as well!  If you do have access to Legacy templates, the option should appear when you have any block open, in the 'insert' section along the left side of the page.

Aaron_H 
Community & Social Media Support
CTCT Employee

Re: Where did the "Forward to a Friend" block go?"

Hi @Lizziebeth10,

 

Thank you for the reply. In respect to the "Forward to a Friend" action block, this feature is only available within our old Legacy templates. The steps listed above in the thread are applicable only to the Legacy templates. At this time, this functionality is not available within our new Third Generation editor.  I also added you to the feature request for this functionality to be added within our new editor. Let me know if you have any further questions regarding this.

Lucas_D
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing
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