cancel
Showing results for 
Search instead for 
Did you mean: 

Why are you always down ?????

Highlighted
Occasional Contributor

Why are you always down ?????

Well I have been dealing with the fact you are down for maintenance almost every day during my prime working hours - but now I cannot get in to work at all and support is unavailable.

 

https://www.constantcontact.com/processing_login.jsp

 

Loading, loading, loading ... into infinity

 

Your status page

 

https://status.constantcontact.com/

 

says you are up and A-OK - you are not

 

When I go to support/help page

 

https://community.constantcontact.com/t5/Help-Center/ct-p/help-center

 

and try to CHAT it tells me it is not available

 

So I look at phone support and see THAT YOU HAVE NONE ON THE WEEKENDS

 

That sucks

 

 

1 REPLY 1
CTCT Employee

Re: Why are you always down ?????

Hi Dennis. I am sorry you're having trouble getting into your account during your prime working hours. I would like to look into your access issues further but I do need to gather a bit more information from you to help troubleshoot. What time of day were you trying to access your account? Did you experience the same issue in different browsers? Did you receive any error messages?

Although we do not offer phone support on weekends, you can post to the Community and receive assistance.



Mary S
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.