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Why deactivate my account ?

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Occasional Visitor

Why deactivate my account ?

Just submit my security info & you disable my account.

3 REPLIES 3
CTCT Employee

Re: Why deactivate my account ?

Hello First-NameL969347,

 

Thank you for reaching out to the Community. I apologize for any inconvenience this may have caused you. If you would like to know more about the account deactivation I would kindly ask you to call in to our Account Review team to go over your account as this may include account sensitive details. Click here to view the hours and contact phone numbers for that team. 

Tiago_R
Community & Social Media Support

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Occasional Visitor

Re: Why deactivate my account ?

I have had the same problem.  Having to phone a US number during their business hours is not really support.  I am on a 30 day trial.  If this is what they call customer service, I will not be continuing with their services. 

CTCT Employee

Re: Why deactivate my account ?

Hello @user087732,

 

Thank you for reaching out to us. Due to account security, I'd recommend reaching out to our Account Review team, which includes 24/7 assistance and international offices in addition to our US-based offices.

 

If you have any additional questions or concerns, feel free to reply to this thread or create a new one, and we'd be happy to assist.


William D
Community & Social Media Support

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