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Why was my free trial cancelled?

New Member

Why was my free trial cancelled?

Why was my free trial cancelled? I logged in and it said my account was deactivated

Occasional Visitor

Re: Why was my free trial cancelled?

Me too

CTCT Employee

Re: Why was my free trial cancelled?

Hi @TracyO26 and @Martinv542,


I apologize for the experience you've both had with your accounts. It looks like both of your accounts were cancelled due to compliance reasons. For your account security I would suggest reaching out to our Account Review department directly. Members of this team can help look into this further for you and answer any questions you may have!

Frankie P.
Community & Social Media Support

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