cancel
Showing results for 
Search instead for 
Did you mean: 

Why were we not notified that emails were late?

Highlighted
Visitor

Why were we not notified that emails were late?

Extremely disappointed that I had to reach out to you to ask why scheduled emails didn't deploy. You simply could've posted a banner on the campaign page indicating there was a glitch and you were working on it. Please explain this lack of customer service.
1 REPLY 1
CTCT Employee

Re: Why were we not notified that emails were late?

Hi @troyv70189

I am sorry for any inconveniences that the sending delay from earlier today may have caused you. Our engineers were made aware of the delay and your email should have been sent out.


Jordan
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.