Showing results for 
Search instead for 
Did you mean: 
Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.

Will the basic (lowest) plan still have welcome email?


Will the basic (lowest) plan still have welcome email?

I am confused whether the basic (lowest) plan will still send out a welcome email. The "Plans & Pricing" page indicates that only Email Plus users will have autoresponder functionality. Please clarify.


Re: Will the basic (lowest) plan still have welcome email?

Hello @CarolB88464. The basic Email plan does include a Welcome Email for your account. This will be sent out to any contacts that sign up using your web sign up forms. Here are a few FAQs that help you create and edit your welcome email:


Customize Your Welcome Email [Video]

Edit the Default Welcome Email

Create a New Welcome Email Campaign

Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.