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You are unable to schedule an email at this time. Please contact support for assistance.

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Occasional Contributor

You are unable to schedule an email at this time. Please contact support for assistance.

What a waste of time this all turned out to be signed up got billed and wasted 2 hours to put a newsletter togeather on to get this message when I tried to send it - You are unable to schedule an email at this time. Please contact support for assistance - Back to for me

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CTCT Employee

Re: You are unable to schedule an email at this time. Please contact support for assistance.

Hi @FirstNameL51825,

 

Thank you for reaching out to the Constant Contact Community.  I’d be happy to assist you today.

 

I am sorry you had trouble sending your first campaign.  It looks like your account has been scheduled for a List Review.  It is a standard practice for new accounts and is just a quick conversation with our Account Review team over the phone. I would be happy to submit a case to that department so someone can reach back out to you, if you can please send an email to communitysupport(at)constantcontact(dot)com and include your username, contact name, and best phone number.  It can take 1-2 business days for turnaround, as we are an inbound call center. If you would like quicker service, you can phone them yourself

 

If you have any further questions please feel free to reach out to us. We are always happy to assist you in any way we can!

 

Donna_P.
Community & Social Media Support

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Visitor

Re: You are unable to schedule an email at this time. Please contact support for assistance.

I have this problem too, yesterday i called constant support and clean my contact list, today i upload contact file, but also have a contact reviewer can not send e-mail!!!

CTCT Employee

Re: You are unable to schedule an email at this time. Please contact support for assistance.

Hi @ShirelyX0,

 

Thank you for reaching out to us. Upon reviewing your account, it looks like your account is due for a list review. In order to have the ability to send out your email campaigns, you will need to call in to speak with our List Review department. Their contact information can be found by clicking here. Let us know if you need assistance with anything else.

Lucas_D
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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