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You just closed me out!

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You just closed me out!

....while I was still working and lost all the changes I've been working on for the last hour!
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1 REPLY 1
CTCT Employee

Re: You just closed me out!

Hello @TomM174

 

I am very sorry that this happened to you! Losing work that you have spent time working on can be very frustrating. I assure you that I will try my best to find the cause of this issue.

 

In order to do this I would need you to provide answers to the following questions: 

 

What web browser (e.g., Internet Explorer, Safari, Chrome, etc.) and operating system are you using?
Do you connect to the Internet through a work network or router?
Who is your Internet Service Provider (ISP)?

What changes were you making within the campaign when this occurred? 

 

Once I have these answer I can definitely suggest some steps to take next. Also please take a look at the troubleshooting steps listed here if the issue is happening constantly when you are using Constant Contact. 

Lenszie V.
Community and Social Media Support

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