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You over charged my and I do not owe money

Occasional Contributor

You over charged my and I do not owe money

I talked to someone in billing They fixed my account I need you to call me and straighten this out. I need to send this now So I am paying But you will need to refund me. 818-402-4444
Occasional Contributor

Customer support

ridiculously bad after hours there is none and on the weekend no one can get help my account is frozen after working all day long on a nonprofit invitation that should have gone out tomorrow
Tags (2)
CTCT Employee

Re: Customer support

Hello @SherriM3,


Thank you for reaching out to the Community! It looks like I already responded to you through another thread but I will respond here as well to make sure you get the information you need. 


I took a look at your account and it looks like your account is not frozen and you should be able to send out an email at anytime. Thanks! 

Zoe H.
Community & Social Media Support

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