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Your results are in - emails are inaccurate as soon as they're received

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Occasional Contributor

Your results are in - emails are inaccurate as soon as they're received

We have consistently seen that your "Your results are in" emails are inaccurate about the number of opens THE MOMENT they're received, because when we then go into your system, the actual numbers are significantly higher.  I'm not talking about an hour later, or a day later.  I'm saying that as soon as I get your email, I go into your system and find the higher numbers.  So the emails are a waste of InBox space.  Anything you can do about that?

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Moderator

Re: Your results are in - emails are inaccurate as soon as they're received

Hi @JonathanBernstein

 

I'm sorry for any confusion these early result emails may cause! The reporting in these emails will be different than what shows in your account. These emails in your inbox are a quick report as soon as your email has been sent. There will always be an updated version in your account. In fact the email reporting in your account will always be the most accurate information. If you are no longer interested in receiving these early results because of this, you do have the option to opt-out of them.

 

Early Results.png
Unchecking the "Send me Early Results" option on your scheduling page will allow you to no longer receive them.


Frankie.P
Community & Social Media Support

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