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account name change

Visitor

account name change

I'm not able to change my log in user name.
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2 REPLIES 2
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Moderator

Re: account name change

Hello @BrendaB222. Do you know the username or password for your account? During the log in process, there is a link you can click on to receive a Forget Username or Reset Password email. You will then be provided with your username or a link you use to change the password for your account. Let us know if you still have trouble logging in!


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.
Moderator

Re: account name change

Hi again @BrendaB222. It looks like you actually needed help with changing the username on your account. I apologize that I didn't understand at first! Were you seeing an error message when you were changing the username? Also, were you following the steps outlined in this article? Please let us know if you need further assistance!


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.