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add the forward to a friend feature

CTCT Employee

Re: Forward email button

Hi @Medinger,

 

Thank you for reaching out to us through the Community. We do appreciate your request since it provides great feedback for our developers as they continue to work diligently in trying to improve our products. I have also tracked this to your account, notifying them about this request. Let us I know if you need assistance with anything else. 

Lucas_D
Community & Social Media Support

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Re: Forward email button

This is a real problem and the reason out church is leaving CC and headed to .  

Moderator

Re: Forward email button

Hi @HOPE_Community_Church

 

Thank you for sharing your feedback on this. I can completely understand how helpful a forward button like this would be and apologize it is not available. In the meantime, I have submitted this feedback to the  appropriate teams.


Frankie P.
Community & Social Media Support

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Valued Contributor

Re: Forward email button

I have been asked to indicate if any of the answers are "accepted solutions". I guess in one sense I could say that telling me the feature is GONE in the 3rd generation is an answer, but an accepted solution? Not really. All email service providers I know of provide a forwarding feature in one form or another. What I have liked about the one in constant contact is that it actually forwards the email, rather than a link to it.

 

I understand that you find it is rarely used, but the lack of providing a forwarding option just makes it look like we don't care whether our subscribers become "popularizers" of our campaigns. Everyone knows this is a standard feature of emails.

Tags (2)
CTCT Employee

Re: Forward email button

@JulieL34

 

I do apologize this is not currently an available feature. I completely understand that this is an important option for you to have in your email campaigns. Since I have tracked this feature request in your account, you will be notified when this becomes available.

 

Please also let us know if there is anything else we can do for you. Thank you and enjoy your weekend.


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Regular Visitor

Re: Forward email button

I also, have been looking for this feature and think it should be included. Nothing builds excitement about an email campaign as the ability to easily share with and invite friends. Please bring it back!

CTCT Employee

Re: Forward email button

Hi @EvaJ,

 

Thanks for reaching out about this! We apologize for any inconvenience and do understand how important it is for your contacts to share your email campaigns. I forwarded your feedback to our programmers and tracked this request in your account. Please let us know if there's anything else we can assist you with!

 


Nichelle M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Highlighted
Occasional Participant

Re: Forward email button

It's absurd that they would take this away! It has always been one of the best features of Constant Contact. Word of mouth advertising is always the best, and that's what the "Forward to a Friend" button was all about.

CTCT Employee

Re: Forward email button

@DemBC

 

Thank you for reaching out to the Community. I do apologize we currently do not have the Forward to a Friend option available in our new editor. I have tracked your request on your account, and if it does become available in the future, you will be notified through an email.

 

In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can!


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
All Star

Re: Forward email button

I would also like to request the "Forward to a Friend" button for emails in the 3rd generation editor.  Especially since other email clients (such as Outlook or Gmail), tend to have issues with forwarding Constant Contact emails (i.e. the background color of text boxes overflows, the spacing between content is off, etc).  Being able to have the button (or link) would help immensely in keeping emails looking the way we intend them to look, and is especially helpful in getting those who are less technology literate to share what's been sent to them (Not everyone uses Facebook, Twitter, or other social media sites.  But if they're receiving an email, chances are, they can send the email onto their friends if they like the content).

 

~ Anna

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