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add the forward to a friend feature

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Top Answer
Matt_B.
CTCT Employee

Hey all,

 

I wanted to chime in on this thread regarding the lack of Forward to a Friend in the third-generation editor. The simplest answer is that due to lack of usage in our previous editor (both our users inserting this link, and recipients using this link) we decided not to implement the feature. We also wanted to solve for cases where this feature was used as a workaround (such as getting around possible display issues), with other features or improvements to the editor. With our current editor being under active development, we want to focus on the latest and greatest features that will bring as much value as possible to our users. While I can understand that some users found this feature valuable, our plan is not to rebuild the second-generation editor, but rather to learn from its mistakes/successes to create a new, best-in-class editor.

 

To address some of the concerns around the lack of this feature:

  1. Display concerns: some folks like the peace of mind knowing that users can see a “clean-copy” of their email. As a work-around for this I would recommend including the recently released feature, “View as Webpage”. This will link to the web version of your email without any potential display issues, and it will not have any personal information of the original recipient.
  2. Referrals and new signups: we recommend including a link to a signup form within emails that you’re hoping will be referred along.
  3. Roadmap: we are currently developing a feature called “Social Share Bar” which will enable the ability for emails to be shared on social sites like Facebook and Twitter. This is on par with a feature in our second-generation editor; however we’ll be taking a slightly different approach to how this works and is placed within emails. The hope is that this feature will be another way to get emails shared on more channels and therefore attract more subscribers.

 

I love all the feedback I’ve been reading on the third-generation editor and the team is looking forward to continuing to deliver awesome new features into 2018. Stay tuned for some great new features coming out first thing in January!

 


CTCT Employee

Re: "Forward to a Friend" Button

Hello @CSWeek,

 

Thank you for your input. Consistency and accurate reporting are both very important concerns for your emails.  I would be happy to pass along that feedback. If you have any screenshots or more information on the display issues you are receiving, please send them to social_support(at)constantcontact(dot)com and reference this post and I would be happy to make sure all of that information is attached to your feedback!

 


Briody_W
Community & Social Media Support

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All Star

Re: "Forward to a Friend" Button

Um, duh, the missing "Forward to a Friend" feature is essential to prevent people from unsubscribing others. Please add this with haste to your newer editor. 

Tags (2)
Member

Re: "Forward to a Friend" Button

Yes, please make it available.  IMMEDIATELY.  This is a NO BRAINER!

 

CTCT Employee

Re: "Forward to a Friend" Button

Hi @RosieL

 

Thanks for joining us in the Community! We certainly understand why it would be helpful to have this feature available to your emails and it can be important. We will add your account to the current request list as well.

We also appreciate your feedback on the survey tool and will pass this along to our development team.

Brian_H
Community & Social Media Support

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Frequent Visitor

Re: "Forward to a Friend" Button

Brian, we would like our account to be added to the current request list as well. Really need this feature!

CTCT Employee

Re: "Forward to a Friend" Button

Hi @RiverB8

 

Thank you for reaching out to the Constant Contact Community. I have added this feature request to your account as well. Please feel free to reach out should you need anything else.

 

Thank you for choosing Constant Contact. Have a great day! 


Adrienne B.
Community & Social Media Support

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Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
Occasional Participant

Re: "Forward to a Friend" Button

Adrienne,

 

I would like this functionality as well. Please forward this message to your friends on the development team.

 

Thanks,

 

Steve

CTCT Employee

Re: "Forward to a Friend" Button

@Atomik_Pop

 

Thank you for reaching out to the Community! I have tracked your request on your account and have submitted it to our developers.

 

I also encourage you to check out our Feedback area of the Community where you can post any additional feedback you have and chime in with other customers sharing their ideas. Thank you!


Taryn Leinweber
Community & Social Media Support

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Highlighted

Re: "Forward to a Friend" Button

Another request for Forward to a Friend. I've been going crazy trying to find the setting for it because I remembered it being a feature. Frustrating!

CTCT Employee

Re: "Forward to a Friend" Button

Hello @LatinasandPower,

 

Thank you for reaching out to us with your feedback!  I will absolutely be sure to note your request and attach it to your account!

 


Briody_W
Community & Social Media Support

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Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.