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add the forward to a friend feature

CTCT Employee

Re: "Forward to a Friend" Button

Hello @RandyD406,

 

Thank you for your feedback on this feature, I completely understand why you would like for this to be in our product. I am more than happy to submit your feedback over to our engineers for review and you will be contacted with any updates. Thank you and I hope you have a wonderful day! 

 

 


Zoe_H
Community & Social Media Support

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Valued Contributor

Re: "Forward to a Friend" Button

Be careful what you ask for. That other company whose name was in your post earlier but appears to have been deleted now, does NOT offer the option that Constant Contact used to. Their "forward to a friend" button just links to the web page where the email is archived, whereas the option offered by Constant Contact in the 2nd generation editor actually forwarded the email itself, with no requirement for the recipient to click a link to view it.

Re: Forward email button

This is a real problem and the reason out church is leaving CC and headed to .  

Moderator

Re: Forward email button

Hi @HOPE_Community_Church

 

Thank you for sharing your feedback on this. I can completely understand how helpful a forward button like this would be and apologize it is not available. In the meantime, I have submitted this feedback to the  appropriate teams.


Frankie P.
Community & Social Media Support

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Visitor

Re: Add the forward to a friend feature

All of this feedback and CC still hasn't re-introduced "Forward to a Friend"??

CTCT Employee

Re: Add the forward to a friend feature

Hey @AkinahR1,

 

Thank you for reaching out to us! I apologize that Forward to a Friend hasn't been added to 3ge. The more feedback we get from our customers, the stronger case we can bring to our developers as to why we should bring it back. Please let us know if we can be of further assistance! 

Desi_B
Community & Social Media Support

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Regular Visitor

Re: add the forward to a friend feature

Is this feature ever going to come back? Having people forward from email client does not giving tracking info. PLEASE Bring this feature back.

Tags (2)
CTCT Employee

Re: add the forward to a friend feature

Hello @MichelleS1760,

 

This feature is something we are submitting feedback on, so hopefully it is something that will be back in our product soon. Thank you for letting us know how important this is to you! We will definitely track your feedback and submit it over to our engineers for review. Have a wonderful Sunday! 


Zoe_H
Community & Social Media Support

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Occasional Advisor

Re: add the forward to a friend feature

Many of us on this thread have been pointing out that we are actually LOSING people without this feature. When people forward our emails to people who are not in our database, it can and is considered SPAM. The result is that we lose people who have subscribed because the person forwarded to UNSUBSCRIBES that person and can report us for SPAM. It would be a positive for Constant Comment to consider their loyal customers by adding this feature back in after all this time. Other services offer it. CC should as well.

CTCT Employee

Re: add the forward to a friend feature

Hello @dorism11,

 

That is a very good point, and we completely understand why this feature is important. I will also submit your feedback on this and hopefully it will be apart of our product again soon. I do apologize for any inconvenience this may have caused, but we do appreciate your feedback very much. Thank you!


Zoe_H
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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