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add the forward to a friend feature

SOLVED
Occasional Visitor

add the forward to a friend feature

Would you please help us to add the forward to a friend feature to the Body of our Campaign Email? We can't find the tools. Thank you
Top Answer
Matt_B.
CTCT Employee

Hey all,

 

I wanted to chime in on this thread regarding the lack of Forward to a Friend in the third-generation editor. The simplest answer is that due to lack of usage in our previous editor (both our users inserting this link, and recipients using this link) we decided not to implement the feature. We also wanted to solve for cases where this feature was used as a workaround (such as getting around possible display issues), with other features or improvements to the editor. With our current editor being under active development, we want to focus on the latest and greatest features that will bring as much value as possible to our users. While I can understand that some users found this feature valuable, our plan is not to rebuild the second-generation editor, but rather to learn from its mistakes/successes to create a new, best-in-class editor.

 

To address some of the concerns around the lack of this feature:

  1. Display concerns: some folks like the peace of mind knowing that users can see a “clean-copy” of their email. As a work-around for this I would recommend including the recently released feature, “View as Webpage”. This will link to the web version of your email without any potential display issues, and it will not have any personal information of the original recipient.
  2. Referrals and new signups: we recommend including a link to a signup form within emails that you’re hoping will be referred along.
  3. Roadmap: we are currently developing a feature called “Social Share Bar” which will enable the ability for emails to be shared on social sites like Facebook and Twitter. This is on par with a feature in our second-generation editor; however we’ll be taking a slightly different approach to how this works and is placed within emails. The hope is that this feature will be another way to get emails shared on more channels and therefore attract more subscribers.

 

I love all the feedback I’ve been reading on the third-generation editor and the team is looking forward to continuing to deliver awesome new features into 2018. Stay tuned for some great new features coming out first thing in January!

 


170 REPLIES 170
New Member

How do I insert variable data into e-mail?

Im trying to pull off something such as city name and insert it into the e-mail but I can't find any information on how to do that.  I have uploaded the contacts but still can't get it to work.  Basicall in the intro there is a preset version with the Dear (first name) line.  I want to be able to do something like this in a different section.  Any ideas?

Valued Contributor

How do I insert variable data into e-mail?

When you are editing your email put the insertion point where you want to place the field. Then use the drop down "Insert Contact Details" to select the field you want.

Regular Visitor

Forward to a Friend code

Help... I am looking for a working forward to a friend code to add to my custom HTML page using the Advanced editor. I have tried, as suggested in the Advanced Editor's User's Guide - <Forward>Note - whatever I put here does not matter, nothing worked</Forward>. Originally I tried including in within a <td></td> tags - no go. My last attempt was to insert it into the body tag - still no workie...

 

Thanks - any help would be gratefully appreciated.

 

Best regards,

Mike

 

Oh, and the email campaign was sent through my test account...so actually was sent.

Honored Contributor

Re: Forward to a Friend code

Hi Michael,

 

I just double checked with my specialists and unfortunately there is no way to add an additional forward to a friend link in a custom HTML email. This can be done in our WYSIWYG templates or in our custom XHTML emails.  I apologize for the inconvenience and I will submit your feedback to our developers.

 

Here is the link on how to add the forward to a friend link to a custom XHTML email if you decide to use that instead.

 

Thank you!

Moderator

Re: Forward to a Friend code

This post thread is archived, content is saved for education. Links will not be updated. If you need additional information please create a new post. 

Hannah M.
Community and Social Media Support

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Occasional Visitor

Can you forward an Email you received to your contacts?

I often get emails that were sent by other agencies on Constant Contact and i would like to forwarf them to our lists and cant find a way to do so.  Is there a way. I hate to have to spend the time recreating the email to send to my contacts. 

CTCT Employee

Re: Can you forward an Email you received to your contacts?

DebbieM32,

 

Thank you for your post.  Great question! 

 

At this time, we do not have a way for you to forward another company's Constant Contact email to your Constant Contact email list without recreating the email yourself.  

 

It is possible to manually transfer an email from one account to another, but it would require the login credentials of both companies' accounts.  Unless that company wishes to provide you with their login information, then this most likely would not be possible.  Visit http://tinyurl.com/mv7czmk to learn more.

 

I do apologize that, unless they agree to let you login to their account to use the feature in the link above, you will need to recreate the email.

 

If you have any additional questions, or if you just need some help, please feel free to respond to this message with the details, or call our Support Team directly at (866) 289-2101. Our hours are Monday-Thursday 7am-11pm ET, Friday 7am-9pm ET,  Saturday & Sunday 10am-8pm ET.

 

Thank you for your time.

 

Respectfully,

 

 

Troy S.
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
All Star

Re: Can you forward an Email you received to your contacts?

What is the reason for this?  I'd very curious.  This is something we would do very often, and seems fairly universally valualbe, by are large percentage of your users.

 

To me, it's one major weakness of using this (and maybe other) online email marketing tools.

 

What gives?

Tags (1)
Honored Contributor

Re: Can you forward an Email you received to your contacts?

HI @MarkD13

 

Great question. The reason why we don't have this functionality is because your contacts didn't sign up to receive those other people's emails. You'd be sending them unsolicited email which is against our Terms and Conditions

 

Sorry for any inconvenience. But if someone didn't give explicit permission to receive emails from that company, you can't send it.