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add the forward to a friend feature

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Top Answer
Matt_B.
CTCT Employee

Hey all,

 

I wanted to chime in on this thread regarding the lack of Forward to a Friend in the third-generation editor. The simplest answer is that due to lack of usage in our previous editor (both our users inserting this link, and recipients using this link) we decided not to implement the feature. We also wanted to solve for cases where this feature was used as a workaround (such as getting around possible display issues), with other features or improvements to the editor. With our current editor being under active development, we want to focus on the latest and greatest features that will bring as much value as possible to our users. While I can understand that some users found this feature valuable, our plan is not to rebuild the second-generation editor, but rather to learn from its mistakes/successes to create a new, best-in-class editor.

 

To address some of the concerns around the lack of this feature:

  1. Display concerns: some folks like the peace of mind knowing that users can see a “clean-copy” of their email. As a work-around for this I would recommend including the recently released feature, “View as Webpage”. This will link to the web version of your email without any potential display issues, and it will not have any personal information of the original recipient.
  2. Referrals and new signups: we recommend including a link to a signup form within emails that you’re hoping will be referred along.
  3. Roadmap: we are currently developing a feature called “Social Share Bar” which will enable the ability for emails to be shared on social sites like Facebook and Twitter. This is on par with a feature in our second-generation editor; however we’ll be taking a slightly different approach to how this works and is placed within emails. The hope is that this feature will be another way to get emails shared on more channels and therefore attract more subscribers.

 

I love all the feedback I’ve been reading on the third-generation editor and the team is looking forward to continuing to deliver awesome new features into 2018. Stay tuned for some great new features coming out first thing in January!

 


Occasional Contributor

Re: Forward Friend option

I agree!!!  And I'm ready to go back and use my legacy templates because there's so many features that are missing in the new templates.

 

No HTML feature - I used this EVERY DAY so I didn't have to create certain banners from scratch each time.
No Forward to a Friend - Why not?! 

No Web Link - I can't see any way to create "View as web page" which was very useful for sharing on social

No UNSEND.  In the legacy template, if we hit send and then realized we forgot something, we could un-send within a few seconds and edit.  Now we can't.

I can't figure out why, when the coding for these features already EXISTS, that they're not included in the new templates.  

New Member

Re: Forward Friend option

I cant believe Constant Contact hasn't come up with this yet!!!??? Need this for special email offers! Any suggestions on another Email Blast company that does have this feature?

Occasional Contributor

Re: Forward Friend option

They did have it in their Legacy version but for some reason, along with several other items, they omitted it from the new templates.   

Re: Forward Friend option

Hi. The forward to a friend feature is not simply a useful feature but a very necessary one for email marketing. Is there a planned date to make it available? 

Moderator

Re: Forward Friend option

Hi @KathyCaseyatBethel 

 

Thank you for reaching out to the Community with your feedback on this feature. I apologize this feature is not available. With that being said, we are still collecting feedback on this and have submitted it in your account in the meantime.


Frankie P.
Community & Social Media Support

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Regular Visitor

Re: Forward Friend option

Does anyone know if you can add the HTML coding that will enable the forward to a friend feature within an email without having to do the entire email in HTML coding? Or if anyone has any suggestions on what else might work?

Regular Visitor

Forwarding a campaign

If I try to forward an email I've made from my yahoo account, it gets distorted. I was told before that we need to use the "forward" button that's in the constant contact email itself and not forward from a third party, but I don't see any forward button on the campaign. Am I missing it? Do I just need to use the short url?

 

Thanks for the help!

CTCT Employee

Re: Forwarding a campaign

Hi @SkylerD22,

 

Thanks for coming to the Community with your questions. At this time, the 3rd generation editor does not have a "Forward to a Friend" option. The best workaround is to take the short link of the email and put it into the email. This way, it won't be distorted when people try to view it. Usually this is done by making a copy of the email and sending it out (usually to a test list with your email address in it). Once the email goes into sent status, it will generate a short URL that you can copy and paste into your other copy! I will be sure to pass along your request for the Forward to a Friend option as I can definitely understand how it is important your emails are previewing properly. But in the meantime, the short link will work. Let us know if you have any other questions.

Hayley L
Community & Social Media Support

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Occasional Visitor

"Forward to a Friend" Button

I am trying to put together an email and I need the "Forward to a Friend" button.  I cannot seem to find it the build tab.

CTCT Employee

Re: "Forward to a Friend" Button

Hello @TMSManager,

 

That feature is currently only available in our Legacy templates.  I've added you to the feature request, to have that brought into our newer Third Generation editor as well!  If you do have access to Legacy templates, the option should appear when you have any block open, in the 'insert' section along the left side of the page.


Aaron H
Community & Social Media Support

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Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.