cancel
Showing results for 
Search instead for 
Did you mean: 

add the forward to a friend feature

Occasional Advisor

Re: add the forward to a friend feature

I am also one of many of your customers who what this very important feature. Forward to a Friend is completely different from the other growth tools you mention. While these features are good and important for your customers, Forward to a Friend allows those in our current database to share information with their friends who would then be able to subscribe, etc. I am actually surprised that you don't see that as perfectly obvious. The majority of people receiving our emails are already subscribed. Forward to a Friend is likely the Number One growth tool for your customers and in the best way - by receiving it from a friend. Since it has been available in the past and is readily available just about everywhere else, I am quite sure your developers could easily add this feature back in. Thank you.

Moderator

Re: add the forward to a friend feature

Hello @dorism11. Thanks for your feedback about the Forward to a Friend feature. I can certainly see how this could be a useful tool for you. Our Product team is still researching and looking into this but I will certainly submit your request over to that team and will have them contact you if there is any update. 


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
All Star
All Star

Re: add the forward to a friend feature

I am adding to the list of the voices requesting this feature to be added back in.

 

Here's my rationalle: people may use their own email's forwarding feature, but then the recipient would not have an easy way to subscribe to our emails themselves. The only current solution would be to add a subscribe button to the original email. But this doesn't make sense either. 

Tags (1)
Moderator

Re: add the forward to a friend feature

Hello @AGY,

 

Thank you for providing feedback on this feature. Based on your rationale I can understand why this would be helpful. I have tracked the feedback in your account for our developers to see. 


Nick S.
Social Media & Content Manager

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Occasional Advisor

Re: add the forward to a friend feature

I would also like to point out, if others have no already done so, that we actually may be losing subscribers. When a FORWARD TO A FRIEND option is not available, a person may use the Forward tab in the nav bar of their browser. That person doesn't know they received it and they Unsubscribe. 

 

Truly a service would be done for your customers by adding FORWARD TO A FRIEND back in.

 

Thank you.

Member

Re: add the forward to a friend feature

Has this feature been added?  We need it because our sales team and customers are forwarding our promotional emails and someone they send it to doesn't want to receive the email and clicks the "unsubscribe" and it unsubscribes our customer or our sales person. So now they don't receive any of or other important emails.  Forward to a friend is a common way of sharing info and other systems offer this feature. 

Moderator

Re: add the forward to a friend feature

Hello @AnitaS921. At this time, the Forward to a Friend feature is not available to use in campaigns created using our third-generation editor. I certainly understand how this would be useful for you and your contacts so your contacts do not become accidentally unsubscribed. I will note this feedback in your account and send it over to the appropriate team.


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Regular Visitor

Re: add the forward to a friend feature

I too was disappointed to discover that the "Forward to a Friend" feature was no longer available as part of the new editor.  The new editor is great but the loss of this feature is disturbing as it was a vital tool in enabling list growth.  I am hopeful that the Constant Contact team will add it back very soon!

Moderator

Re: add the forward to a friend feature

Hello @ThomasL76. Thank you for your feedback about the Forward to a Friend feature! I can see how this can be used as a list growth tool for you. In the meantime, you can include a link to your sign-up form in your campaign to allow new contacts to join your mailing list. I have tracked this request in your account and sent it over to our developers. 


Caitlin M.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Regular Visitor

Re: add the forward to a friend feature

Thank you - we do already include that link however it does not work as well without the "Forward to a Friend" feature as the messages often get "altered" (missing images, etc.) when recipients forward them using programs such as Outlook.  Additionally, the "Forward to a Friend" feature allowed us to see statistics (trends) regarding how often our messages were being forwarded -- without that feature, we lose that valuable insight.

Still need help?
You can post a new message in the Community or find us on Twitter Mon-Fri 8am - 8pm ET. We've got real people waiting to help you out. Click below to start a conversation!