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add the forward to a friend feature

Valued Contributor

Forward email button

Does anyone know if the ability to let your subscribers forward the email to their friends has been discontinued? I can't find it anywhere in the 3rd generation editor.

CTCT Employee

Re: Forward email button

@JulieL34

 

Thank you for reaching out to the Community. That is a great question! Unfortunately the forward to a friend feature is currently unavailable in the third generation editor. I do apologize for the inconvenience.

 

We really appreciate your specific feedback on how the third generation editor can be improved. It's great insight for our developers to review as they map out future updates for the product. I have tracked it in your account for them to see.

 

I also encourage you to check out our Feedback area of the Community where you can post any additional feedback you have and chime in with other customers sharing their ideas.

 

In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can!


Taryn Leinweber
Community & Social Media Support

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Occasional Visitor

Re: Forward email button

We would love to have this functionality back again also!

CTCT Employee

Re: Forward email button

Hi @Medinger,

 

Thank you for reaching out to us through the Community. We do appreciate your request since it provides great feedback for our developers as they continue to work diligently in trying to improve our products. I have also tracked this to your account, notifying them about this request. Let us I know if you need assistance with anything else. 

Lucas_D
Community & Social Media Support

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Valued Contributor

Re: Forward email button

I have been asked to indicate if any of the answers are "accepted solutions". I guess in one sense I could say that telling me the feature is GONE in the 3rd generation is an answer, but an accepted solution? Not really. All email service providers I know of provide a forwarding feature in one form or another. What I have liked about the one in constant contact is that it actually forwards the email, rather than a link to it.

 

I understand that you find it is rarely used, but the lack of providing a forwarding option just makes it look like we don't care whether our subscribers become "popularizers" of our campaigns. Everyone knows this is a standard feature of emails.

Tags (2)
CTCT Employee

Re: Forward email button

@JulieL34

 

I do apologize this is not currently an available feature. I completely understand that this is an important option for you to have in your email campaigns. Since I have tracked this feature request in your account, you will be notified when this becomes available.

 

Please also let us know if there is anything else we can do for you. Thank you and enjoy your weekend.


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
All Star

Add the forward to a friend feature

I also need Forward to a Friend. We drive traffic to our newsletters and website using this feature. Vicci
CTCT Employee

Re: Add the forward to a friend feature

@Aramco-ExPats

 

Thank you for reaching out to the Community! We really appreciate your specific feedback on how this feature can be improved. It's great insight for our developers to review as they map out future updates for the product. I have tracked it in your account for them to see. I also encourage you to check out our Feedback area of the Community where you can post any additional feedback you have and chime in with other customers sharing their ideas.

 

In the meantime, if you have any further questions please feel free to reach out to us here. We are always happy to assist you in any way we can!


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
Occasional Advisor

Re: Add the forward to a friend feature

Same response we have been getting. At this point, it is not a solution.

CTCT Employee

Re: Add the forward to a friend feature

@dorism11

 

Thank you for reaching out to the Community. I do apologize this feature is not yet available. However, the more votes we get for a particular feature request does help our developers decide the priority of what to implement within our system. I have tracked this on your account to have you notified if this becomes available.

 

Please also let us know if there is anything else we can do for you. Thank you and enjoy your weekend.


Taryn Leinweber
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.
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