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Some customers are unable to login to their accounts. We are aware of this issue and working to resolve it as quickly as possible. Thank you for your patience.

answer your phone!!!!

Occasional Visitor

answer your phone!!!!

you need to hire more operators, if your customers have 30 minute wait times. this is not good
CTCT Employee

Re: answer your phone!!!!

Hello @HeidiM603,


I sincerely apologize for the higher than normal queue. There is a possibility of peaks of wait times that generally subside soon after. Understanding the inconvenience of a long wait time, I'd like to offer the other channels to reach us. You may chat with us, post here in the community or send us an email to: social_support(at)constantcontact(dot)com. You may open an online chat with us on this page, under Other Resources.


Thank you for taking the time to provide this feedback. I will be sure to pass it forward.


Liz M.
Customer Engagement Specialist

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