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billing invoices

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billing invoices

I can't get any billing invoices/statements to display regardless of the # of days or date range I select.
1 REPLY 1
CTCT Employee

Re: billing invoices

Hello @ChristieD522. We're sorry you're having trouble accessing your invoices. I will be happy to assist you as best I can.

I have a couple questions to help troubleshoot what might be going on:

  • When trying to generate the billing activity, did you see any error message? If so, what did the error message state?
  • What search criteria are you using?
  • Are you experiencing this in more than one browser?

Feel free to reply to this post with this information or anything else that might be helpful to us. Additionally, here is a link that will walk you through how to generate your billing invoices/statements.



MARY_S
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