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bounced email issues


bounced email issues

I am getting bounced emails on emails that have the correct email address.

How do I correct this issue?                                                                           

CTCT Employee

Re: bounced email issues

Hi @MichaelT246,


Thank you for reaching out to us through the Community. If you know that these contacts are valid addresses, but they are bouncing, then you will want to reach out to our Deliverability team as they will be able to investigate the contacts' addresses and assist you further with the bounces. I suggest that you contact them through their contact information which can be found by clicking here. Please let us know if you need assistance with anything else.

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