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bounced emails

Visitor

bounced emails

why is it that the system shows certain number of emails have bounced but only show a lower number of emails for me to follow up on.
1 REPLY 1
CTCT Employee

Re: bounced emails

Hi @YomegaCorp

Thanks for bringing your question to community! By default, our system will display your bounces that are Recommended for Removal. After clicking your bounce number, you can click the drop down menu next to Display to choose All bounce types or another bounce reason. This will allow you to see which contacts bounced for what reason. For more information about bounce types, please take a look at this article.

 

Nate M. 
Community Support

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