Tomorrow morning (8/26) from 07:00 AM - 08:00 AM ET we need to make a few updates to our site. During this time, no emails will be sent and some customers will not be able to access their contacts. We recommend finishing up your work before 07:00 AM and logging in after 08:00 AM ET. Thank you for your patience while we make these updates.
Solved! Go to Solution.
Thank you for reaching out to the Community!
I apologize for any frustrations that came from that captcha being added to your signup form. This is not a permanent feature on your signup form but rather is something that's added when you have a great number of signups within a 24 hour period. This is in place to protect your mailing list from bogus signups. That said, this captcha box should be removed from your online signup form within the next 24 hours. In the meantime, please let us know if you have additional questions.
Thanks again, have a great rest of your day!
Thanks for reaching out!
I am sorry that the reCaptcha is not displaying on the proper area of your website. I am wondering if this is an issue with the placement of the code on your website or some sort of device related display issue. Please send an email to social_support(at)constantcontact(dot)com with your username, your website address, information about the device that you are using when you see this issue and a mention of this post. We'll hop in and take a deeper look.
Thank you for reaching out to the Community about your sign up form. I'm sorry to hear you're having this same experience with the reCaptcha on your form. Which kind of device are you using to view your website? What's the website your form can be found on? Once we have these details we can troubleshoot this further for you.