Exactement! je cherche désespérément une adresse email pour demander pourquoi mon compte est encore bloqué mais je n'en trouve nul part! Les numéros de téléphone indiqués ne me sont pas accessibles!
Hello @LIRUSM. I apologize that I do not speak French but I will try my best to help. It looks like we already have a case in progress for a member of our Billing team to look into your account so they will continue the conversation through the case. Thank you!
I also vote to put a chat :laptop: I believe that the chat service to provide coverage to customers would be better. But it must be said that by email they serve well and quickly. The customer service is good and recommended
Hello @LaurieM97. While we do not offer email support, we have a wonderful Knowledge Base that may have the answer you are looking for. Also, you are also able to post your question here in the Community where you can get assistance from a fellow Constant Contact user or a member of our Support team. Let us know if there anything we can do to assist!
Thank you for reaching out to us through the Community! We do appreciate the feedback and will be submitting it in for our developers. Let us know if you need assistance with anything.