Constant Contact
Constant Contact Community
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
In recognition of the Presidents Day holiday, our Support office will be open with limited availability on Monday 02/18 from 10:00 am - 6:00 pm ET. Check out our Help Center for all the ways to get in touch with us and get help.

contact about poor editing tools

Highlighted
CarolynR89
Occasional Contributor
‎11-16-2018 03:08 PM
‎11-16-2018 03:08 PM

contact about poor editing tools

Constant Contact just keeps getting worse at ever turn.  I've been paying for this for over 4 years and you keep removing tools. 

- Can't change colours within a block without it changing everything.

- Can enlarge any text without it enlarging everything within the block

- Can't make image fit to block anymore.

- tired of getting support from overseas, a lot of answers are obviously copied and pasted.

To top it off I can't even email Constant Contact anymore.  I don't use twitter!!!

Tags (2)
0 Votes
Reply
1 REPLY 1
Desi_B
CTCT Employee Desi_B
CTCT Employee
‎11-16-2018 07:12 PM
‎11-16-2018 07:12 PM

Re: contact about poor editing tools

Hey @CarolynR89.

 

Thank you for reaching out to us! Thank you for the feedback on our new editor. I really apologize your having a hard time getting the answers you need on these issues! Is there a specific Campaign that your experiencing these issues on that we could take a look at for you? Please email us your username and maybe a campaign name that you need help with. Social_Support(at)Constantcontact(dot)com. Or if its more convenient you can give our team a call and we would be happy to answer any questions!  1-866-289-2101.

 

Desi_B
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
0 Votes
Reply
Still need help?
You can post a new message in the Community or find us on Twitter Mon-Fri 8am - 8pm ET. We've got real people waiting to help you out. Click below to start a conversation!