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contact lists

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contact lists

Why do the names still appear on list when you've removed a family, this is NOT effecient
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Re: contact lists

Do not like a lot of new features...people still appear on contact list even if you remove them.  

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Re: contact lists

Hello @JamieH96814,

 

I'm sorry you're experiencing some frustration while managing your contacts. I would be happy to help, though I think we will need more information.

 

1) Would you be able to provide a few examples of contacts you've attempted to remove that are still showing up?

 

2) When you say the names are still showing in the list does that mean you are seeing the name of a contact, minus it's email address, still residing inside of a list?

 

3) What lists are you seeing this in?

 

When contacts are deleted or unsubscribed they are supposed to come off whatever lists they were on prior. 

 

Please reach out to us at social_support(at)constantcontact(dot)com with this information and we will look into it further!

 

 

 

 


Nick S.
Social Media & Content Manager

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