Thanks for reaching out to community for assistance; I took a look into your account. You will need to speak to our Account Review team, please give them a call at 866-433-8499. They are available 7AM to 11PM EST Monday through Thursday and 7AM to 9PM EST on Fridays.
Brittany W Community & Social Media Support
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.