So I created a "never opened" list and put emails in that list in 2016. It is not 2017 and I want to delete emails in that list who still haven't opened in 2017 however; I can't seem to delete an individual when I open them within a list. How can I accomplish that? Thank you in advance! Laura
Just to be clear, are you looking to delete the contact record from the account entirely? If that is so, please see this helpful guide: Delete Contacts from Your Account. Otherwise, please note, you can simply remove the contacts from a particular list, while they remain in other lists, as seen here: Remove Contacts from Email Lists.
If you are looking on the individual contact profile level, you can remove a contact from a list as seen in the corresponding guide but not necessarily the option to delete from account. See below:
I hope those visual guides are helpful to you! Please let us know if you have any other questions.
Liz M. Customer Engagement Specialist
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