cancel
Showing results for 
Search instead for 
Did you mean: 
Constant Contact wants to help you succeed! We’re celebrating our professional service programs on the Constant Contact Community this month and you have a chance to try one of the services for free! Learn more.

downloading details of survey

Highlighted
Visitor

downloading details of survey

We are a school.  We did a survey where we asked what courses we should offer.  We can't download the email addresses of who said what as to each course.  I did so by hand, at a great expenditure of time.  I would think this could be automated.  Thanks.

Tags (3)
1 REPLY 1
CTCT Employee

Re: downloading details of survey

Hello @AlanT,

 

Thank you so much for bringing this to our attention. We appreciate your feedback on survey reporting. I will be sure to submit this information to our engineers for further review. As for now, I do have a recommendation for making this a little bit easier.

 

When creating a survey add a question near the top or bottom requesting the participant's email address. The proper type question for this is labeled "Personal Information." With this question you will be able to request any contact detail that you like keeping the data consistent in the contact profile for that person. For full instructions on how to do this please visit the link posted below.

Survey: Collect Personal Information

 

We apologize for any inconvenience. We are always improving and user feedback is very important in this process!

If you have any further questions or concerns please feel free to reach out to us. We are here to help!

 

 

-Curtis P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!