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Beginning Saturday 2/15 we will be upgrading our phone system to ensure we are providing you with the best possible experience.
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edit lost! considering cancellation of account- this is ridiculous!

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edit lost! considering cancellation of account- this is ridiculous!

after 2hours editing draft- all lost in preview- cannot be re-found- beyond updet with service- expect refund of this month's payment for work lost
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Re: edit lost! considering cancellation of account- this is ridiculous!

Hello @OliviaD57. I apologize that this happened to you. I want to ask a few questions to get a little more information:

 

  • Did you see any error messages or any pop-ups while working on your campaign?
  • What browser were you using? Have you lost your work in this browser before or any other browser?
  • Did you make a copy of a previously sent campaign?

If you wanted to continue this conversation privately, you can email us at social_support(at)constantcontact(dot)com with a reference to this post and any additional information that you can give us. 


Caitlin M.
Community & Social Media Support

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