Thank you for reaching out to the Community about your contacts. I'm sorry to hear you are unable to upload this email contact! Email address containing underscores in them should be allowed to be added in to your account. How were you adding this contact (typing in one contact, pasting or typing in multiple contacts, uploading a file of contacts)? Did you receiving any error messages? Has this happened in more than one browser or a private/incognito window? Knowing these details can help us try to troubleshoot this further for you.
Frankie P. Community & Social Media Support
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.
Increase your profitability by integrating your email marketing and social media. Download this guide and learn how you can achieve great results with email marketing and social media combined!
You can post a new message in the Community or find us on Twitter Mon-Fri 8am - 8pm ET. We've got real people waiting to help you out. Click below to start a conversation!
