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email support?

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Occasional Contributor

email support?

I have a simple question and I know it is a weekend evening. Why can't I post it via email. 

 

I want to find out how to get a list of bad email addresses from my lists.

3 REPLIES 3
All Star

Re: email support?

It's Sunday and Constant Contact HELP is not available.  

 

I'd also like to find out how to get a list of bad email addresses PLUS, when a contact unsubscribes, what happens to that profile in my contact list?  

CTCT Employee

Re: email support?

Hi @csdavis and @JosephF941!

 

I'm very sorry for that wait. I understand how it is hard to get answers when it is the weekend.

 

One option when it is the weekend is to check out our extensive Knowledgebase. Here is an article that will show you how to manage your bounces.

 

As for unsubscribes, they are automatically removed from your lists. There is an option to view unsubscribed contacts on the Contacts page. Here is an article that may help with understanding unsubscribed contacts.

 

 

Gwendolyn B
Customer Engagement Specialist
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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Moderator

Re: email support?

Hello everyone.

 

I just wanted to chime into this thread to point out our robust Help Center page, where on top of a variety of frequently asked questions, also highlights our various support channels. This includes weekend support through our Twitter and Facebook pages, as well as right here on the Community. Please let me know if anyone has any questions!


Nick S.
Social Media & Content Manager

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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