I have a contact that had accidentally unsubscribed. I sent the request for her to resubscribe. She said she did it. Her contact info still shows unsubscribed but when I try to send another email it tells me she is not unsubscribed. Very confusing. Any suggestions?
I'm very sorry this is happening and we are here to help! Please send us an email to social_support(at)constantcontact(dot)com with your account username, a reference to this post, and the name and email address of the contact so we can check into this for you. Thanks!
Nichelle M Community & Social Media Support
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