I'm sorry to hear that the help and contact pages are not working for you. I have checked to make sure that we are not experiencing any issues and I was successful in visiting the help and contact pages. Give the link below a try, I am sure you will be taken to the right place!
You can post a new message in the Community or find us on Twitter Mon-Fri 8am-8pm ET, Sat 10am-8pm ET, & Sun 10am-6pm ET. We've got real people waiting to help you out. Click below to start a conversation!