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how can I capture all my bounced email addresses from across all emails efficiently?

Regular Visitor

how can I capture all my bounced email addresses from across all emails efficiently?

 
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4 REPLIES 4
Moderator

Re: how can I capture all my bounced email addresses from across all emails efficiently?

Hi @DonnaTisdale 

 

I have taken a look at your account and can see you have also reached out to our Chat Support about this as well. With that being said, I understand how helpful it would be to view all of your bounced contacts on a single screen. I do however apologize a feature like this is not currently available. Instead as a workaround we suggest viewing your bounces by the individual campaigns, then exporting and merging the Excel sheets to view all bounces at once. I have also submitted your feedback on a tool like this to the appropriate teams.


Frankie.P
Community & Social Media Support

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New Member

Re: how can I capture all my bounced email addresses from across all emails efficiently?


@Frankie_P wrote:

Hi @DonnaTisdale 

 

I have taken a look at your account and can see you have also reached out to our Chat Support about this as well. With that being said, I understand how helpful it would be to view all of your bounced contacts on a single screen. I do however apologize a feature like this is not currently available. Instead as a workaround we suggest viewing your bounces by the individual campaigns, then exporting and merging the Excel sheets to view all bounces at once. I have also submitted your feedback on a tool like this to the appropriate teams.


I'm also facing the issue. Thanks so much, your suggestion worked for me.

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CTCT Employee

Re: how can I capture all my bounced email addresses from across all emails efficiently?

Hi @user872104 

 

I'm glad to hear that Frankie's workaround worked for you. Please let us know if you have any other questions. 

 

Thanks!

 

 


Alex S.
Community & Social Media Support

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Participating Solution Provider

Re: how can I capture all my bounced email addresses from across all emails efficiently?

Hi DonnaTisdale,

I'd like to invite you to join our free weekly webinars covering email marketing, I think you will find great value in our series, and I invite you to bring your questions as we always leave time at the end to answer any questions, or provide workarounds and tips!

This weeks webinar is happening tomorrow, April 18th and we are covering "Growing Your Contact List + Managing Your Contacts"

Register Free Here

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

As Constant Contact Certified Partners & Trainers we host weekly free training webinars to help users master email marketing. Register here: https://www.marketadvertisepromote.com/events
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