You cannot use a WYSIWYG editor when you create an email with the Advanced Editor. I wish I had a better answer for you, but I'm happy to submit your feedback on to our developers.
Hi Chris, If you are having trouble with html coded emails, please click on the Help link above, then on the left hand side click on "Chat Live with Support". The representative will be able to get you to a rep that is trained in html and can assist you. If you are looking to add first names that are saved in the Contacts attached to the email address, click the Help link and check out the following FAQ's: 950 and 2066. I hope that helps! Marissa W. Community & Social Media Support Representative
Looking to create a custom template but still preserve the editing features of the template editor. My client does not know HTML so working directly in the HTML wont be an option to edit newsletter communications.
Is there any documentation out there that defines how to do this?
It is possible but takes some custom coding outside of the CTCT envirnoment.
Are you familiar with HTML and CSS?
How about simply opening a second CC acount for your client?
You can create your own custom HTML email by using the Advanced Editor in your account. Important: These steps require you to use HTML code.
You can import your own custom HTML or XHTML code to create a Custom Code email with the Advanced Editor.
Tip: Before you dive in and create a custom code campaign email from scratch, take a look at our guidelines for working with HTML and XHTML in the Advanced editor.
I hope this helps,