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SOLVED
Regular Advisor

Re: Constant Contact does not support certain illegal characters.

You shouldn't be doing things that are illegal. :smileytongue:

Mike Donovan
BuyGifts.com
Visitor

Error. Please Help!

I keep getting this error code:

 

Invalid XHTML: An XHTML error has occurred inside the block that ends on line #6

 

You need to provide additional information. Please correct the errors below and try again.
 
Any idea why?

 

<html lang="en" xml:lang="en" xmlns="http://www.w3.org/1999/xhtml" xmlns:cctd="http://www.constantcontact.com/cctd">

<head>
<title>Constant Contact</title>
<link href="constantcontact.css" rel="stylesheet" type="text/css">
</head>

<body>

<div class="container">

<div class="header"><a href="http://connectionsfc.org/"><img src="http://db.tt/ISeCGr60" alt="Insert Logo Here" name="Insert_logo" width="600" height="100" id="Insert_logo" style="background:#fffff; display:block; color: #f8b527;"></a>

</div>

<div class="sidebar1">

<ul class="list">
<li><a class="nav" href="#openmic">Open Mic Night</a></li>
<li><a class="nav" href="#openhouse">Love Modesto</a></li>
<li><a class="nav" href="#dreamteam">Dream Team</a></li>
<li><a class="nav" href="#preschool">Preschool Enrollment</a></li>
</ul>

</div>

<div class="content">

<h1 class="h1">September 2012</h1>
<p class="p">The end of summer is fast approaching. Temperatures are dropping, leaves are changing colors and most importantly, the kids are back in school! It truly is one of the most beautiful times of the year to live in the Central Valley.</p>
<p class="p">We here at Connections Family Center have been busily preparing our programming schedule for the upcoming fall and winter seasons. Please take a moment to read through this newsletter in order to stay up to date with all that we have to offer.</p>
<p class="p">As always, if you have questions, comments or suggestions, please do not hesitate to get in touch with us. We are here to serve you <em>and</em> your family!</p>

<h2 class="h2"><a name="openmic" id="openmic"></a>Open Mic Night</h2>
<p class="p">We held our first ever open mic night on Saturday, August 25th and it was a wonderful success! Approximately 70 persons attended, including 14 members of the UCP Day Program. Our silent auction raised over $400, which will be used to support the UCP Music Program.</p>
<p class="p">Nice weather, good music, good food and camaraderie set the tone. Look for the next Open Mic Night on March 9th at our site in Turlock! <img src="http://db.tt/j2JGJITF" alt="Open Mic" width="360" height="240"></p>

<h2 class="h2"><a name="openhouse" id="openhouse"></a>Love Modesto</h2>
<p class="p">Please join us September 29th for Love Modesto. We will be working on our &quot;Field of Hope.&quot; Volunteers will help construct a sports field and a playground at our site on Rumble Road.</p>
<p class="p">We will be meeting at 9 AM in Downtown Modesto between 15th and 16th on I Street (In front of the Gallo Center). </p>
<p class="p">This should be a great time, so be sure to put on your working clothes and come have some fun!</p>

<h2 class="h2"><a name="dreamteam" id="dreamteam"></a>Dream Team Basketball</h2>
<p class="p">Participating in organized basketball is nothing more than a dream for many children who have a disability, but fortunately we are here to change that. This October, Connections Family Center is launching Dream Team Basketball, a league intended to give children with a disability the opportunity to enjoy the game of basketball in a fun, non-competitive environment.</p>
<p class="p">Children ages 5-17 are welcome to participate. The league will be held on Saturdays at Hart Ransom Elementary, from October 6 - December 10. The deadline to register is September 21.</p>
<p class="p">Please consider supporting this new venture by sponsoring a team or volunteering your time. We need as many 1-on-1 aides as possible to ensure that each child will be able to fully enjoy this experience. Children are welcome to volunteer!</p>
<p class="p">Please visit our website for more information or to download the registration form.</p>

<h2 class="h2"><a name="preschool" id="preschool"></a>Preschool Enrollment</h2>
<p class="p">Kairos Child Development Center, located at Connections Family Center, is currently offering an open-enrollment special. If you choose to enroll your child before the end of September we will waive the annual registration fee and take half off of your 2nd month's tuition. We invite you to come down, tour our facility and speak with one of our highly qualified instructors to learn the benefits of enrolling your child at Kairos Child Development Center.</p>
<p class="p">We understand that families have unique needs and we have several options available to help meet them. Our packages range from preschool only to full day childcare, with many options in between. Our program offers a wide variety of experiences using the Creative Curriculum program. Children will experience creative art, music, science, pre-math, stories, language skills, Zoo-Phonics, food preparation, dramatic play, manipulative skills, group activities and indoor/outdoor play.</p>
<p class="p">Our children grow and develop together through a hands-on-minds-on approach, in a safe and caring environment. We welcome and encourage you to come and see if Kairos is the right fit for you and your most precious loved ones.</p>

</div>

<div class="footer">

<p class="closing">Connections Family Center</p>

<p class="address">2630 W Rumble Road <br> Modesto, CA 95350 <br> 209.593.5837 <br> www.facebook.com/connectionsfc</p>

</div>

</div>

</body>
</html>

Honored Contributor

Re: Error. Please Help!

Hi Scott,

 

I'm having a specialist take a look at this and they're going to get back to you.  Is email the best way to reach you?

 

The turnaround is 3-4 days but it may be sooner and more than likely it normally is.

 

Let me know about the best possible way to reach you. 

 

Thanks!

Advisor

The following characters are not supported -- what characters?

This is always a frustrating experience.  I'm on deadline for publishing our daily newsletter and have just pasted a bunch of stories into our e-mail template.  I hit save and am greeted with the following error message:

 

"The following character(s) are not supported. Please remove them before saving."

 

That is followed by some cryptic description of the supposedly unsupported characters.  See the attached screenshot for today's instance.

 

I open the text box, go into HTML, find the story, highlight and delete the offending paragraph, open a text editor, paste the text into that program (which should strip out all codes), copy and paste it back into the HTML editor, switch back to design and save again.  Same message.

 

I look a the text again in the HTML editor and there are no unusual characters in the entire paragraph.

 

The ONLY way to get rid of the error message is to retype every character in the paragraph, then resave.

 

Can someone explain to me what characters in the attached example are not supported?  It appears to be a "space" between two words.  What would that not be supported?

 

Unsupported characters.png

CTCT Employee

Re: The following characters are not supported -- what characters?

Hello Greg,

 

I apologize for the frustrations with invalid characters appearing in your content. I looked into your last email and it seems you are copying and pasting HTML code from another source directly into Constant Contact, this is most likely the source of the error you are receiving. When importing code into the WYSIWYG editor it can bring in characters that are not supported.

 

Since it seems you are creating code outside of Constant Contact and bringing that back into our editor I would suggest creating the whole email in HTML and create a custom coded email. Using your own custom code will stop the invalid characters error.

 

Here is a great set of guide lines for creating a Custom coded email.

Andrew H.

Tier 3 Support Specialist
Honored Contributor

Re: The following characters are not supported -- what characters?

This post thread is archived, content is saved for education. Links will not be updated. If you need additional information please create a new post. 

Occasional Advisor

ARGH!! Error can't be found...

Here's the error:

 

Invalid XHTML: An XHTML error has occurred inside the block that ends on line #48

 

You need to provide additional information. Please correct the errors below and try again.
 
 
 
I've run over the email a dozen times and cannot find the issue. Dreamweaver doesn't find any errors. Do you see the error?
 
 
 
<html lang="en" xml:lang="en" xmlns="http://www.w3.org/1999/xhtml" xmlns:cctd="http://www.constantcontact.com/cctd">


<body><CopyRight>Copyright (c) 1996-2013 Constant Contact. All rights reserved.  Except as permitted under a separate
written agreement with Constant Contact, neither the Constant Contact software, nor any content that appears on any Constant Contact site,
including but not limited to, web pages, newsletters, or templates may be reproduced, republished, repurposed, or distributed without the
prior written permission of Constant Contact.  For inquiries regarding reproduction or distribution of any Constant Contact material, please
contact legal@constantcontact.com.</CopyRight>
<OpenTracking/>
<!--  Do NOT delete previous line if you want to get statistics on the number of opened emails -->


<table width="600" border="0" cellspacing="0" cellpadding="0" align="center">
  <tr>
    <td rowspan="2">
    <SimpleURLProperty name="Newsletter title" track="true" img="https://origin.ih.constantcontact.com/fs133/1102067541041/img/95.jpg" href="http://hopegospelmission.org/" >
    <a href="http://hopegospelmission.org/"><img src="https://origin.ih.constantcontact.com/fs133/1102067541041/img/95.jpg" alt="Hope Gospel Mission's Newsletter" style="border: none;display:block" /></a>
    </SimpleURLProperty>
    </td>
    <td colspan="3">
    <SimpleURLProperty name="HGM logo" track="true" img="https://origin.ih.constantcontact.com/fs133/1102067541041/img/96.jpg" href="http://hopegospelmission.org/" >
    <a href="http://hopegospelmission.org/"><img src="https://origin.ih.constantcontact.com/fs133/1102067541041/img/96.jpg" alt="Hope Gospel Mission Logo" style="border: none;display:block" /></a>
    </SimpleURLProperty>
    </td>
  </tr>
  <tr>
    <td>
    <SimpleURLProperty name="Give link" track="true" img="https://origin.ih.constantcontact.com/fs133/1102067541041/img/97.jpg" href="https://hopegospelmission.org/donate/form.php" >
    <a href="https://hopegospelmission.org/donate/form.php"><img src="https://origin.ih.constantcontact.com/fs133/1102067541041/img/97.jpg" alt="Give" style="border: none;display:block"/></a>
    </SimpleURLProperty>
    </td>
    <td>
    <SimpleURLProperty name="Volunteer Link" track="true" img="https://origin.ih.constantcontact.com/fs133/1102067541041/img/98.jpg" href="http://www.hopegospelmission.org/get-involved/#volunteer" >
    <a href="http://www.hopegospelmission.org/get-involved/#volunteer"><img src="https://origin.ih.constantcontact.com/fs133/1102067541041/img/98.jpg" alt="Volunteer" style="border: none;display:block"/></a>
    </SimpleURLProperty>
    </td>
    <td>
    <SimpleURLProperty name="Our Programs Link" track="true" img="https://origin.ih.constantcontact.com/fs133/1102067541041/img/99.jpg" href="http://hopegospelmission.org/get-help/" >
    <a href="http://hopegospelmission.org/get-help/"><img src="https://origin.ih.constantcontact.com/fs133/1102067541041/img/99.jpg" alt="Our Programs" style="border: none;display:block"/></a>
    </SimpleURLProperty>
    </td>
  </tr>
  <tr>
    <td colspan="3"><img src="https://origin.ih.constantcontact.com/fs133/1102067541041/img/100.jpg" alt="Breaking the Bonds of Addiction (Frank's Story)" style="display:block"/></td>
    <td colspan="2" rowspan="3"><img src="https://origin.ih.constantcontact.com/fs133/1102067541041/img/101.jpg" alt="Picture of Frank"/></td>
  </tr>
  <tr>
    <td colspan="3"><img src="https://origin.ih.constantcontact.com/fs133/1102067541041/img/102.jpg" alt="I started smoking, drinking, and using marijuana at age 11. Through my life I moved around a lot. I was a child of a divorced family. As soon as I graduated high school, I joined the military to better myself... " style="display:block"></td>
  </tr>
  <tr>
    <td colspan="3">
    <SimpleURLProperty name="Read More link" track="true" img="https://origin.ih.constantcontact.com/fs133/1102067541041/img/103.jpg" href="http://www.hopegospelmission.org/about/news/76/Breaking-the-Bonds-of-Addiction#.Ud2ZDm1dA04" >
    <a href="http://www.hopegospelmission.org/about/news/76/Breaking-the-Bonds-of-Addiction#.Ud2ZDm1dA04"><img src="https://origin.ih.constantcontact.com/fs133/1102067541041/img/103.jpg" alt="Read more" style="border: none; display:block"/></a>
    </SimpleURLProperty>
    </td>
  </tr>
  <tr>
    <td colspan="4">
    <SimpleURLProperty name="SLC Open House link" track="true" img="https://origin.ih.constantcontact.com/fs133/1102067541041/img/104.jpg" href="http://www.hopegospelmission.org/about/news/77/Open-House#.Ud3bem1dA04" >
    <a href="http://www.hopegospelmission.org/about/news/77/Open-House#.Ud3bem1dA04">
    <img src="https://origin.ih.constantcontact.com/fs133/1102067541041/img/104.jpg" alt="Free refreshments and prizes at our Solomon Learning Center's open house Tuesday August 6!" style="border:none;display:block"/>
    </a>
    </SimpleURLProperty>
    </td>
  </tr>
</table>


</body>
</html>
Tags (3)
CTCT Employee

Re: ARGH!! Error can't be found...

Hi Craig. Here's the issue:

 

    <td colspan="3"><img src="https://origin.ih.constantcontact.com/fs133/1102067541041/img/102.jpg" alt="I started smoking, drinking, and using marijuana at age 11. Through my life I moved around a lot. I was a child of a divorced family. As soon as I graduated high school, I joined the military to better myself... " style="display:block"></td>

 

You are missing a / at the end of the img tag.

 

If you need any more assistance, please let us know.

 

 

 

Jeff Gilson
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"

Are you on Twitter? Follow me here!
Occasional Advisor

Re: ARGH!! Error can't be found...

Aha! Thank you so much. Interesting that my web design software didn't pick up on that.

 

Much thanks again!

CTCT Employee

Re: ARGH!! Error can't be found...

You are very welcome. I'm glad I could help.

Jeff Gilson
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"

Are you on Twitter? Follow me here!