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Some customers are unable to login to their accounts. We are aware of this issue and working to resolve it as quickly as possible. Thank you for your patience.

logging into constant contact

Occasional Visitor

logging into constant contact

I have an old account and a newer account and accidentally tried to log into the old account and now can't get into my current account. please advise
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CTCT Employee

Re: logging into constant contact

Hello @MontserratCollegeArt

 

Thanks for reaching out in the Community! I'm happy to help. I know it is important for you to be able to access your current account, so I'd like to ask a few questions:

  1. When you attempt to login in to the new account are you getting automatically logged in?
  2. What internet browser are you using?
  3. Are you able to log out of your old account by clicking your name in the top right corner and selecting sign out?

Please respond back with the answers to those questions and and we are happy to assist you further here. 

 

Thanks!


Alex S.
Community & Social Media Support

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