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mailing list issue

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mailing list issue

I have a student who has been on my email list for years. Back in September she had an issue with some spam on her computer and somehow it unsubscribed her like 100 times from my email list. I have tried to resubscribe her and she has resubscribed herself, but it doesn't show in my email list that she is on any lists. Can you help? Karen LeGault
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Re: mailing list issue

Hi @art_camp 

 

So sorry to hear this is happening with your contact! Have you tried having them sign-up again through your landing page sign-up form? Is this contact marked as awaiting confirmation in your account? If you are still unable to resubscribe this contact, please email us at social_support(at)constantcontact(dot)com with your username and this contact's email address. We would be happy to help look into this further for you.


Frankie.P
Community & Social Media Support

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