Hello @DEBRAC794 ,
I am sorry this happened. Are you receiving any error messages? Have you tried testing in another browser? This may also be a connectivity issue based on internet speeds. Try testing your internet speeds too. Our software requires an upload and download speed of at least 2mbps to work at optimum functionality.
If you are able to capture a screenshot of what you are seeing, that will also help us better determine what is happening. Feel free to email us your screenshot at social_support(at)constantcontact(dot)com.
I would be happy to help you with your template. The reason it is stretching is because your template was stretched larger than the template. I redid the template so everything fits nicely in our template. Please check out the email titled: CTCT June newsletter. I redid the template and removed everything that was causing the stretching. In the future please do not use the space bar to align test. We have a way in the editor for you to align text.
Thank you for your post and the feedback. We appreciate you taking the time to let us know about the slowness. I have forwarded your message to the appropriate team for review.
I am sorry about the slowness you have been experiencing trying to bring up your email.
- What browser are you in when your experiencing these issues?
- Are you receiving any error messages at all?
- Could you try using Incognito or Private mode to see if that will improve the loading speed?