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missing email template?

Regular Visitor

missing email template?

Instructions in "Send a Confirmed Opt-in Campaign" suggest using the "Confirm Contacts" template available in the Emails Wizards. I don't see such a template and using the search bar results in message that the template doesn't exist. Can you point me to the template, please?

Re: missing email template?

Hello @jmnunes. It looks like you had reached out to us on Twitter earlier today to ask about this template but I'd like to respond here as well in case another customer had a similar question.


The confirmed opt-in campaign can be created once Confirmed Opt-In is turned on in your account. This article from our Help Center will show you how to activate Confirmed Opt-In and once this has been done, you can then send out the campaign. If you have further questions about activating Confirmed Opt-In and how this can affect your contacts, I suggest reaching out to our Deliverability team who is best equipped to answer any additional questions that you may have. 

Caitlin M.
Community & Social Media Support

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