cancel
Showing results for 
Search instead for 
Did you mean: 
Some customers are unable to login to their accounts. We are aware of this issue and working to resolve it as quickly as possible. Thank you for your patience.

need to change account owner

All Star

need to change account owner

Hello, we need to change the "account owner" for CAP. How can we do that?
1 REPLY 1
CTCT Employee

Re: need to change account owner

Hi @TressaJ8,

 

It's important to keep the Account Owner information up-to-date so we're glad you asked! First, click the Profile Icon in the top right and select My Account. From there you'll see the My Profile area which contains links to the information you'll need to update. This includes: Username, Password, Security Question, Community Screen Name, Personal Information, User Email. You may also need to update the Payment Method (which contacts information about the Billing Contact.)

 

2017-05-17_11-20-28.png

 

 


Nichelle M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Anyone can be a marketer! Visit our Blog & Resources page to brush up on the latest tips and tricks.