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need to unsubscribe

Occasional Visitor

need to unsubscribe

Hi, I have unsubscribed people before, but for some reason, now, when I go click "permission to send" the check mark is not showing up. I have tried to click unsubscribed but it does not change the status from permision to send... Is there a glitch?



Re: need to unsubscribe

Hi @CassieG0


It sounds like you're following the steps listed here, so I'm not sure what might be causing the issue. For the privacy of your information and your contact's information, could you please send us an email at social_suppor(at)constantcontact(dot)com including your username, a reference to this post, and the name and email address of the contact you're attempting to unsubscribe? We'd be happy to take a look and see what's going on for you. Thank you!

Natalie B.
Social Media Marketing Manager