cancel
Showing results for 
Search instead for 
Did you mean: 
Due to an issue with YouTube, inserting videos in your emails is showing an error. Until they are able to resolve this issue, we recommend using a different video hosting service. We will continue to monitor this outage and update you as we have more information.

new pricing with no notification

Highlighted
Regular Visitor

new pricing with no notification

As far as I can tell we received no notification of your intention to raise our monthly subscription from $ to $ . This is outrageous and we are now researching alternative services. --Michael Strain David Jacobs-Strain 

Tags (2)
1 REPLY 1
Moderator

Re: new pricing with no notification

Hi @MichaelS269 

 

I can understand the importance of understanding the billing charges on your account. We have seen cases where pricing can rise due to an increase of active contacts, or even when upgrading to our Email Plus plan. Have you recently made either of these changes? If you have any further questions or concerns about these charges please call into our Billing Support. For your account security we are unable to go into your billing details here in the Community.


Frankie.P
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.