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Happy Turkey Day! In recognition of Thanksgiving our Support office will be closed Thursday (11/23). We will be open Friday (11/24) for limited hours (10:00am - 6pm ET) and will be back to normal hours on Monday (11/27).

not saving my work

Visitor

not saving my work

3rd time this week. Not cool. I press save, and it defaults back to my old version.
6 REPLIES
Occasional Participant

Re: not saving my work

what

Occasional Participant

Re: not saving my work

daaaz

Occasional Participant

Re: not saving my work

<heythere>

CTCT Employee

Re: not saving my work

Hello @TrishP29 ,

Thank you so much for contacting the Community! I am sorry to hear that your work is not being saved, I know how frustrating that can be.

 

Have you tried opening Constant Contact on another browser to see if that fixes the issue? Also, sometimes using Incognito/Safe Mode will reveal that it might be a plugin/extension that is interfering with the site. If that does not work please email us at social_support(at)constantcontact(dot)com with your username, the troubleshooting steps you have tried, and a reference to this post so that we can investigate it further.

 

Thank you!

 

 

Mariah_P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
Visitor

Re: not saving my work

Thanks. I will try that. 

CTCT Employee

Re: not saving my work

Hello @TrishP29,

 

I am so sorry to hear that when you press save it defaults back to your old version. I know how frustrating that can be!

 

I am happy to help! Please email us at social_support(at)constantcontact(dot)com with your username, the troubleshooting steps you have tried, and a reference to this post so that we can investigate it further.

 

Thank you!

Mariah_P
Community & Social Media Support

If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

Increase your profitability by integrating your email marketing and social media.  Download this guide and learn how you can achieve great results with email marketing and social media combined!
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