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once again my contacts tab won't open

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once again my contacts tab won't open

I am using google chrome, but when I click on contacts, all it does is spin. I need to do some editing, but today I managed to add a couple addresses, but can't eliminate any. Thank you, Carole Rankin
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Moderator

Re: once again my contacts tab won't open

Hi @trinity_umc 

I am sorry to hear of this frustration. What version of Chrome are you working in? Typically this is a great browser so it might be something like an addon or plugin that is causing this trouble. To verify this, can you try launching Chome in ingonito? You can actually just do this in a new window by hitting Crtl + Shift + N on your keyboard. Please let us know if the page loads in this window and we can take it from there.

 

Thanks,

Hannah M.
Community and Social Media Support

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Re: once again my contacts tab won't open

Thank you, .  your sugggestion worked.  Using incognito is new to me.  NICE!

 

Honored Contributor

Re: once again my contacts tab won't open

Hi @trinity_umc 

 

I'm glad to hear that Incognito mode worked for you. That only temporarily resolves this. You will want to check your browser for add-ons or extensions that are causing the tab to not open.

 

You can go to chrome://extensions or chrome://plugins to check what you have in your browser and disable what is causing this to happen!

 

Hope that helps!

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